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Candidate has about 4 years of experience in Customer service and 4 years as a Hotel receptionist. She started her career in hotels where she was a Front desk receptionist. Then she accepted a job as Customer support special agent. She was responsible for German, Austrian and Swiss clients and she communicated mostly via emails. She used to have phone calls with Dusseldorf office in German language. She used also English in communication within her team (the team was multinational). Then she worked as a Call Centre Operator. She was responsible for German, Austrian and Swiss clients again. She communicated mostly via telephone, she used to have 120 telephone calls a day. She used only German language. She is skilled in Peoplesoft and SAP. She actively speaks German and English.
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