Candidate has completed the 1st level of university studies in the field of Teaching English Language and Literature. At the university she studied all subjects in English. She gained work experience in particular from the position of a Customer Service Officer at an insurance company where her primary role was to provide telephone information to clients: FO and PO ( for example insurance transport companies). KPI's responded to:% of customer calls (60-70 phone calls per day). Internal (Department of Insurance Contracts and Liquidation Department) and External Communication (Customers: FO and PO).
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