Candidate is able to provide information and instructions about relevant company services to the customer in USA. He makes product and service suggestions to meet the customer’s specific need. Field incoming phone calls and respond to phone messages from customers. Promptly respond to customer questions submitted via email or our website. Process orders and returns. Collect and record customer feedback and information, and share with appropriate departments and team members. Foster and maintain relationships with customers to improve retention rate. Candidate have knowledge of software, hardware, basic networking, programming, economics and communication.His interests include PC hardware, software, physics, modern gadgets and technology, space. Apart from that he is an avid sportsman.
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