Experienced in Customer Service – he solved clients´ request given by mail or phone. He provided information on products, processed customers´ requests and was able to gain needed information for customers from internal resources. He was also responsible for customers who has contracts for online advertising. He processed requests for change of published information, photos or contact details in current advertisements, photos, contact details or other requests that were connected to internal changes of the client (enlargement or reduction of the company). He cooperated with technical department and gave feedback to the clients. If customers had an unusual request, he and his colleague made a proposition, which they sent to the management. Currently he works as support in law company for Italian in Slovakia, but misses dynamic environment where he could use gained skills. Talkative candidate with good communication skills. Energetic personality with pro-client orientation. Advanced knowledge of MS Office. Mother tongue – Italian, active knowledge of English.
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