Candidate with university education in French Language. 5-year experience in Customer Services – she was in contact mainly with French speaking customers (for example: Canada, France, Morocco, Switzerland, Algeria). She can adjust the way of communication to the customer (technical/non-technical/need of specific information), so she can meet his/her expectation. Currently, she works in cumulated position, where she has to set her priorities. In the first place, she solves problems of the customers and Field Engineers. Then she communicates with partners in various countries. She also looks for new partners from a website and presents the basic information on cooperation. She administrates internal database which is available to their external partners. She cooperates on communication with clients with her two colleagues. Flexible – used to change priorities during the day, stay longer at work to solve an urgent tasks or work from home even during weekend if their Field Engineer has a problem. She has good communication skills, speaks her ideas and opinions clearly part of marketing, because professional care is tool to attract customers. Interested in position where she can grow and gain possibilities for future. User knowledge of MS Office, basics of SAP. Active knowledge of English and French.
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