Customer Service Leader

cvmango ID: 3445
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Candidate with university degree and with 15+years’ experience in professional life in positions TeamLeader, Operational Manager, Leader of process. 6 years in Germany as Administrative Coordinator. Almost 2 years on position Teamleader call center for 20 employees. She was responsible for personal administration and processes creation and implementation. 4 years in retail, where she was responsible for 39 shops and sales support activities. Responsible for leading 5 employees. At last company her main task was outsourcing departments from Zurich, she was also contact person. She started with 15 members and she was responsible for hiring employees, process creation and implementation. Experienced leader, with recruitment skills. SAP user. Active knowledge of German and English language.

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