Candidate with university education in the field of Informatics and Geography. He has extensive experience as IT Technician, Informatic and Programer. Currently, he works as Enterprise Technical Support Analyst. In the company he started as IT/Technical Support Specialist, later as Senior IT/Technical Support Specialist. He is responsible for telephone and email technical support of Germany, Slovak and Czech spoken customers in the enterprise segment - server, storage, blade and communication in English or German language with otherdepartments by designing offers for system upgrades, post-warranty repairs, solving specific or complex hardware problem software. Slightly advanced knowledge of English and advanced level of German.
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