The candidate is a dynamic and proactive person with extensive experience in various fields. Her professional career includes a wide range of roles and responsibilities. As Office Manager, she effectively managed the running of the office, including director support, accounting, travel request processing, HR support, fleet management and other operational activities. In the position of Ocean Customer Service Import Export, she ensured a timely and accurate solution to questions related to the export and import of shipping, managed complaints, issued BLs and cooperated with customs. As Germany Sales Enablement Analyst and EMEA SPIF Coordinator, she provided reporting for the German small business team, acted as a point of contact between sales and finance and coordinated regional activities for SPIF (Sales Performance Incentive Fund). In the role of Procurement Specialist, she was responsible for weekly and ad-hoc negotiations with suppliers, tracking delivery dates, stock overview, escalation management, framework agreements and data maintenance in the ERP system. As a Junior Supply Planner at the European level, she planned inventory and production, ensured sufficient and timely supply of products and evaluated project delays at production sites due to material availability, proposing solutions and alternatives. In the position of Customer Service Export, she ensured complex planning of multimodal worldwide container transport, solved customer questions and logistical changes, followed up reservations, invoiced and managed claims, while keeping an overview of ship assignments and schedules. As Senior Sales Support, she managed a portfolio of online sites and catalogs, provided customer service and sales support, assisted with technical performance issues and ensured reporting. In the role of Junior Trader/Planner, she created and managed river tanker loading and supply plans, managed price indications, evaluated incoming inquiries, had an overview of fuel stocks in tank stores and on board, managed orders, claims and acted as the company's customs representative.
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