Dynamic candidate with years of experiences in the field of leadership and projects aimed at improving internal processes in improving the quality of customer service. In the automotive company, worked first in direct contact with customers, then in the position of Manager and finally as Customer Service Quality Advisor. Her role was to present internal standards and methodologies which should be applied to everyday operational tasks (communication with customers at the store, processing of bids, customer feedback, providing complex advice and information, etc.). Active command of French, English and Russian.
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