A responsible, goal-oriented and flexible candidate with more than five years of experience in the field of complaints management and administration, she demonstrates strong communication and proactive skills with a constant effort to improve and take responsibility for her tasks. Her career path includes extensive experience in resolving customer complaints and requests, where she focused on effectively finding solutions and ensuring smooth communication. She has experience in managing a team of workers, coordinating and motivating colleagues, as well as supervising compliance with work procedures. In the field of complaints with suppliers, she has demonstrated the ability to process complaints, control the quality of goods and ensure corrective measures. Her previous six-year experience as a quality controller in an automotive company, where she worked on final inspection and followed technical procedures in the event of identified deficiencies, directly points to her relevant experience for the position of quality controller. The candidate has English language skills at level B1 and advanced knowledge of working with the Microsoft Office suite.
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