Call Center Team Leader

cvmango ID: 2550
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Candidate with experience with complaints. He has been communicating with customers about complaints as Goldsmith Seller. He personally picked up the goods complained of, checked and displayed documents. The goods were sent to the vendor for review and informed customers of the claim. He also gained experience in active sales and communication with customers and suppliers. He managed 20 employees with whom he had a meeting each morning about the current situation and the redistribution of tasks. He has produced reports on the number of calls made, the length of their equipment, the way of communication, and so on. Based on these reports, he set up processes for the department. A candidate who is able to process a great deal of information. He has good communication and negotiation skills. Candidate with a proactive approach to work. Intermediate level of English.

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