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Customer Service Administrator

cvmango ID: 2265
This resume has not been translated to english yet. For more informations contact us.

Candidate has a higher education in management of culture and tourism. She has an experience in customer service as Receptionist and Tourist operator in travel agencies. She received requests from customer for accommodation, conference premises and sight-seen tours; then she called customer to gain more specific information on conditions which would be suitable for him/her. Based on that information she contacted supplier from a database or she searched for potential supplier who would be better for her customer. After communication with supplier, she made calculation of service and send it the customer. She was in contact with the customer until the contract was done, invoice sent and a part of price was paid. After that, the supplier started to communicate with the customer directly. Candidate has an active knowledge of English and Itialian.

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