Candidate with 12 years’ experience in professional life, 6 years at telco company, where she started as position Call Centre Agent, she was oriented to German market and B2C communication. Due to good results she was promoted to position Coach, where she was responsible for improving communication skills, adaptation of new employees, analysing quality of services. After one year the position was cancelled, so she came back for position call centre agent. 6 years at online shop, she started as Seller support Associate where she also was responsible for B2C communication, but also for sales support. After 2 year she became Supervisor and she lead for 10-18 employees (full timers, part timers). Participate in creation of process. Last year she worked as Recruitment Coordinator where she was responsible for coordination interviews with candidate from various countries. Excellent communication skills, strong leadership skills. Ability to prioritize, delegate work, make decision. She prefers good time management and organization. She knows German culture and she knows how to use suitable way of communication. Active knowledge of German and English language.
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