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Candidate with 15 years of experiences in business and quality. As a Key Account Manager and Sales and Technical Representative he was responsible for taking care of existing customers, acquizition and auditing new customers, identifying needs, reporting on a daily basis, working with databases, preparing offers, leading business negotiations, providing technical advice, representating of the company at fairs and support events, mystery shopping, cooperating with marketing departments in new campaigns, their subsequent monitoring and evaluation. As a Quality Technician he communicated with customers in English on a daily basis, handled complaints, audits, technical documentation, prepared plans and statistics of quality indicators and prepared 8D reports. Candidate speak fluent English.